This qualification for learners who want to work within a Adult Care setting.
This course is a step into the Health and Social care sector to gain employment.
Please call us +44(0)1472 240 112 or +44(0)208 146 5680 for more details.
The Level 2 Certificate is aimed at learners moving into a Health & Social Care career path and would suit the following groups of people:
- New to Care
- Wanting to do a refresher course
- Personal family care interests
- Aspire to work within a Care setting
- Bolt on study
Qualification Structure
NCFE CACHE Level 2 Certificate in Customer Service for Health and Social Care Settings, candidates will need to complete 4 mandatory units.
- Unit 01 Preparing to deliver customer service in health and social care settings
- Unit 02 Understand the specific needs of customers accessing health and social care services
- Unit 03 Effective communication for health and social care
- Unit 04 Teamwork in health and social care settings
How will the qualifications be assessed?
You will work with your dedicated assessor and provide written answers via the Learning Assistant platform.
Duration
On average, most learners will complete in 2-3 months. Some learners may take less time depending on personal circumstances and how much time they have to dedicate to the course. We will work at a pace that suits you. You will have full uncapped support for 6 months.
What are the progression routes?
• Level 3 Award in Health and Social Care
• Level 3 Certificate in Health and Social Care
• Level 3 Diploma in Health and Social Care
Age Restrictions
The Level 2 Certificate is approved for those who are over the age of 16.
Pricing
£375.00+VAT
Availability
International
What is RQF?
The Qualifications and Credit Framework (RQF Regulated Qualification Framework) is the way of recognising achievement through the awarding of credits for qualifications and individual units. It aims to provide a more flexible route to gaining qualifications and enables progression to be achieved in smaller steps through the accumulation of credit.
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